Shipping policy

Shipping Policy

Last Updated: August 19, 2025

1. Standard Shipping

  • Processing Time: Orders will be processed within 1–3 business days.
  • Shipping Time: Estimated delivery time is 12–20 business days.
  • Cost: Standard shipping is free of charge.

2. DHL/UPS Express (€24.99)

  • Processing Time: Orders will be processed within 1 business day.
  • Shipping Time: Estimated delivery time is 5–10 business days.
  • Cost: €24.99.

3. Order Processing

  • Our warehouse requires 1–3 business days to process your order after payment.
  • You will receive a notification email once your order has been dispatched.

4. Package Resolution

  • Missing or Delayed Packages: If your shipment has not been delivered, or if tracking shows it has been delivered but you have not received it, please contact our customer service within 45 days of placing your order for verification.
  • Other Issues: For any other order, product, or logistics-related concerns, please contact us within 90 days of the order date.

5. Package Guarantee

Football Kit UK Shop guarantees that every customer will receive their package.
If your package is delayed, lost, or held, please contact our customer service for a replacement shipment.

6. Contact Information

For any questions or concerns regarding shipping and logistics, please contact us:

📧 Email: service@footballkituk.com