Shipping policy

Last Updated: September 29, 2026

1. Standard Shipping

  • Processing Time: Orders will be processed within 1–3 business days.
  • Shipping Time: Estimated delivery time is 10–15 business days.
  • Cost: Standard shipping is free of charge.

2. DHL/UPS Express (£14.99)

  • Processing Time: Orders will be processed within 1–3 business days.
  • Shipping Time: Estimated delivery time is 5–10 business days.
  • Cost: £14.99.

3. Order Processing

  • Our warehouse requires 1–3 business days to process your order after payment.
  • You will receive a notification email once your order has been dispatched.

4. Package Resolution

  • Missing or Delayed Packages: If your shipment has not been delivered, or if tracking shows it has been delivered but you have not received it, please contact our customer service as soon as possible with your order number so we can investigate.
  • Other Issues: For other order, product or shipping concerns, please contact us as soon as possible with your order number. These contact recommendations do not limit your statutory rights or the time limits that apply to them.

5. Package Guarantee

Football Kit UK Shop guarantees that every customer will receive their package.
If your package is delayed, lost, or held, please contact our customer service for a replacement shipment.

6. Contact Information

For any questions or concerns regarding shipping and logistics, please contact us:

📧 Email: service@footballkituk.com